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Community Engagement Manager (Bilingual – English/Spanish preferred)

Posted: January 11, 2019
Closes: as soon as position is filled

Founded in 2013, VOCEL is a non-profit organization that equips young children with the early foundation they need to
be successful in school and thrive in life. Through innovative parent support and early learning services rooted in
responsiveness, VOCEL jumpstarts young children’s brain growth and equips their first and best teachers – their parents.
For more information, please visit

VOCEL has reached a critical juncture. Having established and tested an innovative parent-child early learning program
to reach children and families unable to access traditional child care but hungry for quality early learning opportunities
that equip parents as children’s first and best teachers, VOCEL is poised to accelerate the Child Parent Academy’s growth
and expand programming across Chicago. To support these efforts, VOCEL is seeking a dynamic, entrepreneurial, and
team-oriented Community Engagement Manager (CEM), reporting to the Director of Programs, to envision, lead and
manage community engagement, partnership and recruitment efforts.

At the core of this role, the CEM will 1) build awareness of VOCEL’s programs leading to increased enrollment, and 2)
support program evolution in response to community demand and preferences. The CEM will nurture existing
relationships and partnerships, establish new relationships, and lead awareness building, engagement and recruitment
activities either independently or alongside VOCEL team members and clients. With a special emphasis on increasing
program enrollment, the CEM will elevate the profile of VOCEL through relationships and engagement with various
stakeholders including participants, alumni, VOCEL partner sites, community members, community agencies,
government officials, and other advocates of VOCEL.

Specific responsibilities include:
1. Community Engagement
● Develop and implement a comprehensive community engagement and awareness strategy and communication
campaign including short- and long-term focused efforts, purposefully targeted audiences, and varied
communication methods to meet impact goals and support future program expansion (currently in year one of
three-year growth plan)
● Monitor progress of community engagement strategy implementation
● Serve as the lead ambassador for VOCEL and a liaison for communities where VOCEL programs operate,
representing VOCEL in conversations, meetings and at events
● Create community maps to identify assets, power, and relationships in neighborhoods where VOCEL operates (and
possible future locations)
● Establish and nurture strong collaborative relationships with internal and external stakeholders, most especially
school and community partners, community members and VOCEL family participants

2. Partnership, Recruitment & Enrollment
● Research, collect new data and analyze existing data to develop outreach plans and marketing initiatives
● Develop referral partnerships with strategically selected organizations to promote the Child Parent Academy
● Promote VOCEL and enroll new families at community events at schools, churches, non-profits, health clinics
community fairs, etc.
● Build and maintain relationships with current partner schools and organizations; steward partner school/site liaisons
to be champions of VOCEL’s programs

● Establish relationships with partner site prospects; build investment from school and organization leaders to partner
with VOCEL
● Set vision for, recruit and manage VOCEL Ambassadors (including current or alumni VOCEL parents) to build
awareness of VOCEL’s programs and recruit peers
● Distribute VOCEL marketing materials in communities where VOCEL programs exist
● Conduct outreach meetings and calls to build awareness of VOCEL’s work
● Co-manage site enrollment data, and generate solutions to meet or exceed enrollment goals at each site
● In conjunction with program team members, support new families with enrollment paperwork

3. Communications
● Communicate VOCEL’s vision and program model via clear and compelling verbal, print and digital messaging
● Provide regular avenues for parent and community feedback and voice (1-on-1 meetings, surveys, focus groups,
town hall meetings)
● Design and implement marketing campaigns to increase awareness about VOCEL’s mission and program
● Strive to make all communication and engagement opportunities accessible to all stakeholders, considering
language, literacy, physical ability, schedule, etc.
● Consult with Director of Programs and other VOCEL staff regarding program growth and program evolution in
response to community interests
● Provide written updates on project progress to a variety of audiences including VOCEL staff, board of directors,
funders, and others
● Maintain a record of implementation and execution including notes on all relationships and partnerships
● Submit weekly logs of meetings, calls and work completed including plans for follow-up and cultivation

Minimum requirements:
● Minimum 2-3 years of experience working in community engagement, grassroots community organizing, program
development or related field
● Bilingual communication abilities required (English/Spanish)
● Undergraduate degree required
● Ability to travel locally to meetings, community events, etc.; personal vehicle & clean driving record required
● Ability to maintain a flexible work schedule including evenings and weekends as needed
● Proficiency in Microsoft Office (i.e. Outlook, Word, Excel, and Power Point), online research and social media

The ideal candidate has:
● Knowledge of communities where VOCEL operates and is connected to those communities
● Experience in early childhood education, parent/family support, education (PreK-12), or non-profit work
● Eagerness to help foster an inclusive environment at VOCEL; knowledge of and comfort discussing issues of race,
gender and access equity
● Kindness, humility and eagerness to learn from others; non-judgmental and strengths-based perspective,
especially when working across lines of difference
● Ability to build authentic and deep relationships
● “Can do” attitude with creativity and tenacity to overcome bumps in the road
● Strong interpersonal, written and verbal communication skills; comfort with conversations and verbal presentations
with small and large groups of people

● Orientation towards teamwork, willing and eager to pitch in to support all administrative, operational and
educational activities as necessary; as an early-stage organization, we all wear many hats!
● Exceptional organization skills and high level of efficiency to manage multi-faceted projects, prioritize among
competing responsibilities, meet deadlines and follow through on commitments

VOCEL offers a competitive compensation package including: salary commensurate with experience, ample paid-time
off, medical and dental insurance, IRA with employer matching, cell phone reimbursement, and mileage reimbursement.
In addition, you’ll have the opportunity to work alongside dedicated colleagues committed to providing high-quality,
innovative educational options for families across Chicago.
This role offers the chance to travel the city, getting to know people in various communities, learning their stories and
building authentic relationships and partnerships. Additionally, this role will bring ample growth and leadership
opportunity, as it will require charting a new course – designing and implementing a community engagement strategy
for VOCEL. This could be a great fit for someone who has learned a lot doing on-the-ground community engagement or
organizing and wants to continue this face-to-face work, while also driving strategy and implementation of new
initiatives in a growing organization!

VOCEL is an equal opportunity employer. Applicants and employees are considered for positions and are evaluated
without regard to race, color, religion, sex, sexual orientation, mental or physical disability, national origin or ancestry,
age, genetic information, marital status, pregnancy, protected veteran status or any other characteristic protected by
federal, state or local law.


Jane Adams Resource Corporation (JARC)

Adult Learners Program and Services (ALPS) Specialist

Posted: January 16, 2019
Closes: as soon as position is filled

See Original Job Description

The Jane Addams Resource Corporation (JARC) promotes strong communities, businesses and households to ensure that people who work do not live in poverty.

JARC helps low-income workers, job seekers and community residents attain financial self-sufficiency through skills training and support services. JARC’s job training programs target strategic skills gaps in the manufacturing, such as Computer Numerical Control (CNC) machinist and welder. As a Center for Working Families (CWF) and Financial Opportunity Center (FOC), JARC provides bundled financial support services, such as income supports, financial coaching and employment services

The Adult Learners Programs and Services (ALPS) offers one-on-one and small group tutoring in reading, math, English as a Second Language (ESL), GED preparation, and computer classes.


Essential ALPS Duties and Functions:

  • Assist in coordination and facilitation of all ALPS tutoring sessions including being present during Tuesday and Thursday evening sessions
  • Facilitate off-site tutoring sessions, as needed
  • Schedule and conduct intake with new learners and tutors
  • Maintain records in Salesforce, DAISI, Excel, and other data systems as needed; update client files accordingly
  • Administer and track standardized tests to assess learners’ educational levels; post-test all active learners no less than once every five months
  • Recruit and retain approximately 60 volunteer tutors annually
    • Schedule and register new tutors for Literacy Works’ 12-hour trainings
    • Ensure and document tutors’ completion of mandatory training hours
    • Advertise supplemental trainings to current tutors
    • Provide support and guidance to tutors during tutoring sessions
    • Expand ALPS programming in Austin by working with community organizations and literacy partners to recruit tutors and learners
  • Prepare student lesson plans in line with their personal goals. Update as
  • Schedule workshops to adult learners on relevant topics
  • Promote and track learner utilization of library services, and plan at least
    one library visit annually
  • Assist in the planning and execution of at least one celebration event for learners annually, and at least one appreciation event for tutors annually
  • Assist ALPS learners in connecting with internal and external referral resources (e.g. workforce providers, financial planning, income supports), through collaboration with other JARC staff

Essential CMP Duties and Functions:

  • Teach digital literacy skills to CMP trainees in weekly workshops
    • Develop digital literacy curriculum, in collaboration with AmeriCorps Digital Literacy Instructor, Employment Coach, and Financial Coach, that integrates work readiness and financial capabilities skills
    • Evaluate and track trainees’ skills gains in digital literacy
    • Provide one-on-one digital literacy instruction to CMP trainees who need additional instruction

Team Functions:

  • Participate on the North Side Literacy Coalition, Chicago Citywide Literacy Coalition, and Area Planning Committee
  • Market ALPS and other JARC programs through contacts with other agencies, advertisements, and informational events
  • Communicate, collaborate, and meet regularly with CMP coordinators, instructors, Employment Services staff, and FOC staff on the status of clients
  • Assist in preparation of program updates and program reporting
  • Write success stories about clients and obtain their feedback on JARC’s services
  • Comply with all funder requirements
  • Other duties as assigned
Requirements/ Qualifications:
  • Solid working knowledge of Microsoft Office required
  • A minimum of a Bachelor’s Degree in Education or a related field preferred
  • A minimum of one year of related experience preferred
  • Excellent interpersonal, organizational, and communication skills preferred
  • Teaching experience a plus
  • Bilingual a plus
  • Manufacturing experience or knowledge a plus

Terms/ Conditions:

  • Full Time (35 hours a week)
  • FLSA non-exempt
  • Union (UAW-NOLSW 2320)
  • Some evening hours required
  • Criminal Background, FBI and other pre-employment verifications required
  • $18.98 per hour
  • Competitive benefits package

Submit cover letter and resume to No phone calls please. Please include the position title ALPS Specialist within the subject line. Inquiries without the title in the subject line will not be reviewed or considered. JARC is an Equal Opportunity Employer: Minority/Female/Veteran/Disabled


See Original Job Description